T&R Truck and Auto Repair llc

Kayla Prunty 6 months ago

We brought my fiancé’s truck here for repairs that required removal of the cab. During the process, the wiring was not properly labeled, secured, or documented. We have photo evidence showing that no tape, labels, or zip ties were used to organize the wiring. When the vehicle was reassembled, an incorrect connection was made—specifically involving the air compressor—which ultimately caused it to fail. We also have photographic proof of this error. Unfortunately, we did not discover the issue until after reviewing the photos provided by the technician. As a result, we were charged $2,600 to repair damage that appears to have been caused by this mistake. Prior to this, the technician verbally assured my fiancé that if any issue was due to his own error, he would take responsibility for the cost. However, after presenting evidence, we had realized it wouldn’t send through , communication ceased and my fiancé was blocked. Additionally, we have concerns about the vehicle being driven excessively while in their care. We documented the mileage and fuel level before drop-off, and there was a noticeable increase upon return that was not communicated or explained. Based on our experience

Sterling Hartley a year ago

Visiting from Canada - my truck broke down 2 days before I had to go home! Ron at T&R was the only truck repair that could get it done - I tried a few! It took 3 tries (had been sent the wrong parts) but got it done after 1.5 days - they were kind and did not give up and triaged us forward so we could get home - so they are my hero 👍- Myrtle Beach folk unerringly kind - that's why we love it here- Thank you Ron - Faith and the young kind gentleman who worked on my truck!

Jeff Harral 2 years ago

We were leaving in two days and my truck started making noise. Called Ron and explained the situation to him and that we were heading back to Indiana and I didn't want to try and drive it home the way it was .He said bring it in and we will look at it. The next morning he called and said the truck was fixed . I would recommend anyone who has a diesel problem to call T an R. I would use them again if I was in Surfside and has trouble again.

Mikie G 2 years ago

I needed my truck fixed but couldn't find a honest or trustworthy mechanic. Everyone that had fixed my vehicles prior , either didn't fix what they said or fixed things before telling me a quote. NOT at T&R Truck. Ron and his mechanics go far beyond what they have to. Before they ever started working on my truck Ron called me and walked me through everything that was going to be done . Or needed to be done . The whole time they was fixing my truck , they sent me pictures of everything. From start to finish it was a nice experience. I'm truly impressed with their quality of work and they stand behind everything they do . Top notch shop . I wouldn't go anywhere else now .They truly gained another customer for life . Thanks Ron & the team at T&R Truck and Auto Repair.

Glen Werkheiser 3 years ago

Super service. Our International broke down on route 17. Ron made arrangements for a tow to his shop. Repairs that were supposed to have been done in Florida, were completed professionally by TnR. Test drove the truck after only a few days (as we were only there a short time)and had no issues. Explained everything before actually doing it. We arrived in Virginia Beach yesterday, truck never skipped a beat. Terrific job Ron. Highly recommend this place